1. Information We Collect
OCEANFLO (ओशनफ्लो) collects various types of information to provide and improve our services:
1.1 Personal Information You Provide
- Contact Information: Name, email address, phone number when you fill out our contact form
- Business Information: Company name, business type, location when inquiring about dealer partnerships
- Communication Records: Messages, inquiries, and correspondence with our team
1.2 Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, referral sources
- Location Data: General geographic location based on IP address
- Technical Data: Screen resolution, language preferences, time zone
1.3 Cookies and Tracking Technologies
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Google Analytics and Google Tag Manager
- Performance Cookies: Vercel Analytics and Speed Insights
- Preference Cookies: User settings and consent preferences
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Business Operations
- Respond to inquiries about our packaged drinking water products (1L & 500ml bottles, 20L alkaline water jars)
- Provide information about dealer partnerships and distribution opportunities
- Process business inquiries and partnership applications
- Maintain customer and dealer relationships
2.2 Communication
- Send updates about manufacturing operations and product launches
- Provide customer support and technical assistance
- Share important business announcements and policy updates
- Respond to feedback and complaints
2.3 Website and Service Improvement
- Analyze website traffic and user behavior through Google Analytics
- Monitor website performance using Vercel Analytics and Speed Insights
- Optimize user experience and website functionality
- Conduct research and development for new features
2.4 Legal and Compliance
- Comply with applicable laws and regulations
- Protect our rights and prevent fraud
- Respond to legal requests and court orders
- Maintain records as required by law
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:
- Service providers who assist us in operating our website and business
- Legal authorities when required by law
- Business partners with your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
Our website uses various cookies and tracking technologies to enhance your browsing experience and analyze site performance:
5.1 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality, security, and user preferences
- Analytics Cookies: Google Analytics to understand user behavior and site performance
- Performance Cookies: Vercel Analytics and Speed Insights to monitor website speed and performance
- Marketing Cookies: Google Tag Manager for tracking and marketing purposes
- Preference Cookies: Remember your cookie consent choices and site preferences
5.2 Third-Party Services
- Google Analytics: Collects anonymous usage statistics and user behavior data
- Google Tag Manager: Manages tracking tags and marketing pixels
- Vercel Analytics: Monitors website performance and user experience metrics
- Vercel Speed Insights: Tracks Core Web Vitals and page load performance
5.3 Cookie Management
You can control cookies through our cookie consent banner or your browser settings. However, disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are necessary for basic site operation.
6. Third-Party Services and Data Sharing
We use several third-party services to enhance our website functionality and analyze user behavior:
6.1 Analytics and Performance Services
- Google Analytics: Tracks website usage, user behavior, and performance metrics
- Google Tag Manager: Manages tracking codes and marketing tags
- Vercel Analytics: Monitors website performance and user experience
- Vercel Speed Insights: Tracks Core Web Vitals and loading performance
6.2 Communication Services
- Slack Integration: Contact form submissions are sent to our internal Slack workspace for business inquiries
- Email Services: Business communications and customer support
6.3 Data Processing and Storage
- Vercel Platform: Hosts our website and processes user data for service delivery
- Google Services: Analytics data is processed by Google according to their privacy policy
Important: These third-party services have their own privacy policies and data practices. We encourage you to review their privacy policies:
7. Your Rights and Choices
Under applicable data protection laws, you have the following rights:
7.1 Data Subject Rights
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information (subject to legal obligations)
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing based on legitimate interests
7.2 Cookie and Tracking Controls
- Manage cookie preferences through our cookie consent banner
- Disable analytics cookies while keeping essential cookies active
- Clear cookies through your browser settings
- Opt-out of Google Analytics tracking using browser extensions
7.3 Communication Preferences
- Unsubscribe from marketing emails at any time
- Request to stop receiving business communications
- Update your contact preferences
To exercise these rights: Contact us at work@oceanflo.in with your request. We will respond within 30 days of receiving your request.
8. Data Retention and Storage
We retain your personal information for different periods depending on the type of data and purpose:
8.1 Retention Periods
- Contact Form Submissions: 3 years from last contact or until you request deletion
- Business Communications: 7 years for legal and business record purposes
- Analytics Data: 26 months (Google Analytics default) or until you opt-out
- Cookie Preferences: Until you clear cookies or change preferences
- Website Logs: 90 days for security and performance monitoring
8.2 Data Storage
- Primary Storage: Vercel platform with secure data centers
- Analytics Storage: Google Analytics servers (may be international)
- Communication Storage: Slack workspace and email systems
- Backup Storage: Encrypted backups maintained for disaster recovery
8.3 Data Deletion
When data retention periods expire or you request deletion, we will:
- Securely delete personal information from our systems
- Remove data from third-party services where possible
- Retain anonymized data for business analytics (where legally permitted)
- Maintain legal records as required by applicable laws
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Legal Compliance and Indian Law Adherence
This privacy policy is designed to comply with all applicable Indian data protection and privacy laws, including:
- Information Technology Act, 2000: Including Section 43A (compensation for failure to protect data) and Section 72A (punishment for disclosure of information in breach of lawful contract)
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011: Governing collection, storage, and processing of sensitive personal data
- Consumer Protection Act, 2019: Protecting consumer rights and data privacy
- Indian Contract Act, 1872: Governing consent and contractual obligations
- FSSAI Regulations: Food Safety and Standards Authority of India guidelines for food manufacturing data
- GDPR (where applicable): For users in the European Union
- CCPA (where applicable): For users in California, USA
12.1 Data Controller and Legal Entity Information
- Legal Entity: Om Sai Ram Aqua Products (Proprietorship)
- Brand Name: OCEANFLO (ओशनफ्लो)
- Registered Address: Rajura Road, Near Zullulwar Petrol Pump, Bamni, Ballarpur, Maharashtra - 442701, India
- Business Registration: FSSAI & ISO certified water manufacturing proprietorship
- Jurisdiction: Maharashtra, India
- Data Protection Officer: Contact at work@oceanflo.in with "Privacy Inquiry" in subject line
12.2 Indian Law Specific Protections
- Data Localization: Personal data is primarily stored and processed within India, with international transfers only to countries with adequate data protection laws
- Consent Management: Explicit consent obtained for all data processing activities as required under Indian law
- Data Breach Notification: Immediate notification to affected users and relevant authorities in case of data breaches
- Right to be Forgotten: Users can request deletion of their personal data subject to legal obligations
13. Legal Safeguards and Litigation Protection
Om Sai Ram Aqua Products has implemented comprehensive legal safeguards to protect against potential litigation and ensure compliance with all applicable laws:
13.1 Legal Disclaimers and Limitations
- No Warranties: This privacy policy and our data practices are provided "as is" without warranties of any kind
- Limitation of Liability: Om Sai Ram Aqua Products' liability for data protection issues is limited to the maximum extent permitted by Indian law
- Force Majeure: We are not liable for data protection failures due to circumstances beyond our control
- Third-Party Services: We are not responsible for data practices of third-party services we use
13.2 User Responsibilities and Indemnification
- User Compliance: Users must comply with all applicable laws when using our services
- Accurate Information: Users are responsible for providing accurate and up-to-date information
- Indemnification: Users agree to indemnify Om Sai Ram Aqua Products against claims arising from their misuse of our services
13.3 Dispute Resolution and Legal Jurisdiction
- Governing Law: This privacy policy is governed by Indian laws, specifically the Information Technology Act, 2000
- Jurisdiction: All disputes shall be subject to the exclusive jurisdiction of courts in Maharashtra, India
- Mediation First: Parties agree to attempt mediation before pursuing legal action
- Severability: If any provision is deemed invalid, remaining provisions remain in effect
14. Contact Us and Legal Notices
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:
14.1 Contact Information
- Email: work@oceanflo.in
- Business Address: Rajura Road, Near Zullulwar Petrol Pump, Bamni, Ballarpur, Maharashtra - 442701, India
- Response Time: We will respond to privacy inquiries within 30 days
14.2 Data Protection Officer
For privacy-related concerns, you can contact our data protection team at work@oceanflo.in with "Privacy Inquiry" in the subject line.
14.3 Legal Notices
Formal Legal Communications: All formal legal notices, complaints, or legal process should be served at our registered business address with proper documentation and acknowledgment requirements.
Legal Disclaimer: This privacy policy has been prepared in compliance with Indian laws and regulations. For specific legal advice regarding privacy matters, please consult with qualified legal counsel.
Last updated: 01-09-2025